Last updated: March 10, 2026

LoadUp Outlet operates this store and website, including all related information,

content, features, tools, products and services, in order to provide you, the customer,

with a curated shopping experience (the "Services"). LoadUp Outlet is powered by

Shopify, which enables us to provide the Services to you. This Privacy Policy describes

how we collect, use, and disclose your personal information when you visit, use, or

make a purchase or other transaction using the Services or otherwise communicate

with us. If there is a conflict between our Terms of Service and this Privacy Policy, this

Privacy Policy controls with respect to the collection, processing, and disclosure of your

personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services,

you acknowledge that you have read this Privacy Policy and understand the collection,

use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that

identifies or can reasonably be linked to you or another person. Personal information

does not include information that is collected anonymously or that has been de-

identified, so that it cannot identify or be reasonably linked to you. We may collect or

process the following categories of personal information, including inferences drawn

from this personal information, depending on how you interact with the Services, where

you live, and as permitted or required by applicable law:

 Contact details including your name, address, billing address, shipping address,

phone number, and email address.

 Financial information including credit card, debit card, and financial account

numbers, payment card information, financial account information, transaction

details, form of payment, payment confirmation and other payment details.

 Account information including your username, password, security questions,

preferences and settings.

 Transaction information including the items you view, put in your cart, add to

your wishlist, or purchase, return, exchange or cancel and your past transactions.

 Communications with us including the information you include in

communications with us, for example, when sending a customer support inquiry.

 Device information including information about your device, browser, or network

connection, your IP address, and other unique identifiers.

 Usage information including information regarding your interaction with the

Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

 Directly from you including when you create an account, visit or use the

Services, communicate with us, or otherwise provide us with your personal

information;

 Automatically through the Services including from your device when you use

our products or services or visit our websites, and through the use of cookies and

similar technologies;

 From our service providers including when we engage them to enable certain

technology and when they collect or process your personal information on our

behalf;

 From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use

personal information for the following purposes:

 Provide, Tailor, and Improve the Services. We use your personal information

to provide you with the Services, including to perform our contract with you, to

process your payments, to fulfill your orders, to remember your preferences and

items you are interested in, to send notifications to you related to your account, to

process purchases, returns, exchanges or other transactions, to create, maintain

and otherwise manage your account, to arrange for shipping, to facilitate any

returns and exchanges, to enable you to post reviews, and to create a

customized shopping experience for you, such as recommending products

related to your purchases. This may include using your personal information to

better tailor and improve the Services.

 Marketing and Advertising. We use your personal information for marketing

and promotional purposes, such as to send marketing, advertising and

promotional communications by email, text message or postal mail, and to show

you online advertisements for products or services on the Services or other

websites, including based on items you previously have purchased or added to

your cart and other activity on the Services.

 Security and Fraud Prevention. We use your personal information to

authenticate your account, to provide a secure payment and shopping

experience, detect, investigate or take action regarding possible fraudulent,

illegal, unsafe, or malicious activity, protect public safety, and to secure our

services. If you choose to use the Services and register an account, you are

responsible for keeping your account credentials safe. We highly recommend

that you do not share your username, password or other access details with

anyone else.

 Communicating with You. We use your personal information to provide you

with customer support, to be responsive to you, to provide effective services to

you and to maintain our business relationship with you.

 Legal Reasons. We use your personal information to comply with applicable law

or respond to valid legal process, including requests from law enforcement or

government agencies, to investigate or participate in civil discovery, potential or

actual litigation, or other adversarial legal proceedings, and to enforce or

investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for

legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 With Shopify, vendors and other third parties who perform services on our behalf

(e.g. IT management, payment processing, data analytics, customer support,

cloud storage, fulfillment and shipping).

 With business and marketing partners to provide marketing services and

advertise to you. For example, we use Shopify to support personalized

advertising with third-party services based on your online activity with different

merchants and websites. Our business and marketing partners will use your

information in accordance with their own privacy notices. Depending on where

you reside, you may have a right to direct us not to share information about you

to show you targeted advertisements and marketing based on your online activity

with different merchants and websites. .

 When you direct, request us or otherwise consent to our disclosure of certain

information to third parties, such as to ship you products or through your use of

social media widgets or login integrations.

 With our affiliates or otherwise within our corporate group.

 In connection with a business transaction such as a merger or bankruptcy, to

comply with any applicable legal obligations (including to respond to subpoenas,

search warrants and similar requests), to enforce any applicable terms of service

or policies, and to protect or defend the Services, our rights, and the rights of our

users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information

about your access to and use of the Services in order to provide and improve the

Services for you. Information you submit to the Services will be transmitted to and

shared with Shopify as well as third parties that may be located in countries other than

where you reside, in order to provide and improve the Services for you. In addition, to

help protect, grow, and improve our business, we use certain Shopify enhanced

features that incorporate data and information obtained from your interactions with our

Store, along with other merchants and with Shopify. To provide these enhanced

features, Shopify may make use of personal information collected about your

interactions with our store, along with other merchants, and with Shopify. In these

circumstances, Shopify is responsible for the processing of your personal information,

including for responding to your requests to exercise your rights over use of your

personal information for these purposes. To learn more about how Shopify uses your

personal information and any rights you may have, you can visit the Shopify Consumer

Privacy Policy . Depending on where you live, you may exercise certain rights with

respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third

parties. If you follow links to sites not affiliated or controlled by us, you should review

their privacy and security policies and other terms and conditions. We do not guarantee

and are not responsible for the privacy or security of such sites, including the accuracy,

completeness, or reliability of information found on these sites. Information you provide

on public or semi-public venues, including information you share on third-party social

networking platforms may also be viewable by other users of the Services and/or users

of those third-party platforms without limitation as to its use by us or by a third party. Our

inclusion of such links does not, by itself, imply any endorsement of the content on such

platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect

any personal information about children under the age of majority in your jurisdiction. If

you are the parent or guardian of a child who has provided us with their personal

information, you may contact us using the contact details set out below to request that it

be deleted.As of the Effective Date of this Privacy Policy, we do not have actual

knowledge that we "share" or "sell" (as those terms are defined in applicable law)

personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot

guarantee "perfect security." In addition, any information you send to us may not be

secure while in transit. We recommend that you do not use unsecure channels to

communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as

whether we need the information to maintain your account, to provide you with Services,

comply with legal obligations, resolve disputes or enforce other applicable contracts and

policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in

relation to your personal information. However, these rights are not absolute, may apply

only in certain circumstances and, in certain cases, we may decline your request as

permitted by law.

 Right to Access / Know. You may have a right to request access to personal

information that we hold about you.

 Right to Delete. You may have a right to request that we delete personal

information we maintain about you.

 Right to Correct. You may have a right to request that we correct inaccurate

personal information we maintain about you.

 Right of Portability. You may have a right to receive a copy of the personal

information we hold about you and to request that we transfer it to a third party, in

certain circumstances and with certain exceptions.

 Managing Communication Preferences. We may send you promotional emails,

and you may opt out of receiving these at any time by using the unsubscribe

option displayed in our emails to you. If you opt out, we may still send you non-

promotional emails, such as those about your account or orders that you have

made.

You may exercise any of these rights where indicated on the Services or by contacting

us using the contact details provided below. To learn more about how Shopify uses your

personal information and any rights you may have, including rights related to data

processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to

verify your identity before we can process your requests, as permitted or required under

applicable law. In accordance with applicable laws, you may designate an authorized

agent to make requests on your behalf to exercise your rights. Before accepting such a

request from an agent, we will require that the agent provide proof you have authorized

them to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact

us using the contact details provided below. Depending on where you live, you may

have the right to appeal our decision by contacting us using the contact details set out

below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside

the country you live in.

If we transfer your personal information out of the European Economic Area or the

United Kingdom, we will rely on recognized transfer mechanisms like the European

Commission's Standard Contractual Clauses, or any equivalent contracts issued by the

relevant competent authority of the UK, as relevant, unless the data transfer is to a

country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our

practices or for other operational, legal, or regulatory reasons. We will post the revised

Privacy Policy on this website, update the "Last updated" date and provide notice as

required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if

you would like to exercise any of the rights available to you, please call or email us at

tiffany@loadupliquidation.ca or contact us at 647-381-6499