Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with

tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping

method selected.

 Free standard shipping on orders over $75

 Flat rate shipping: $7.99 for all other orders

Estimated Delivery Times

Delivery times vary depending on your location.

 Canada: 3–7 business days

Please note that delivery times are estimates and may vary due to carrier delays,

weather, or customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow

your package’s progress.

Delayed or Lost Packages

If your order has not arrived within 10 business days of the expected delivery date,

please contact us and we will help investigate the issue with the shipping carrier.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order. We are

not responsible for packages delivered to incorrect addresses provided by the

customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with

photos of the package and item so we can assist you.